01
Feedback Forms
Understand customer satisfaction.
ANGAGE360 SURVEYS & FORMS
Collect Customer Data That Actually Drives Growth
Capture customer preferences, feedback, interests, purchase intent, and zero-party data using intelligent forms and surveys connected directly to your customer profiles.
Interactive Form Builder
Customer intelligence survey
Customer Survey
Feedback Form
Preference Center
NPS Survey
Response Analytics
Question
What are you shopping for next?
Running Shoes
Wellness Products
Premium Apparel
Store Offers
Response updates
Customer 360 + Running Enthusiasts Segment
Completion rate
64%
The Big Idea
The Best Customer Data Comes Directly From Customers
Stop guessing what customers want. Ask them. Collect valuable first-party and zero-party data that powers personalization, segmentation, automation, and customer retention.
1
Survey
2
Customer Insights
3
Customer 360
4
Segmentation
5
Campaigns
6
Revenue Growth
Build Any Type Of Form
Forms For Every Customer Interaction
02
NPS Surveys
Measure customer loyalty and advocacy.
03
Preference Centers
Learn customer interests and preferences.
Preference data captured
Running ShoesWhatsAppMumbai StoreWeekly Offers
Personalization Fit
86%
Segment Match
Running Enthusiasts
04
Lead Capture Forms
Collect customer information across channels.
05
Post-Purchase Surveys
Understand customer experiences after every order.
06
Product Feedback Surveys
Collect insights for better products and experiences.
Form Builder Showcase
Create Forms Without Complexity
Build forms and surveys using a modern visual builder designed to collect customer intelligence, not just responses.
DropdownsMulti SelectRatingsNPSConditional LogicCustom FieldsBrand Customization
Visual Builder
Preference Center
Favorite category
Preferred channel
Shopping frequency
Logic Preview
1. IF category = Running
2. THEN add segment
3. TRIGGER campaign
NPS & Customer Feedback
Measure Customer Satisfaction In Real Time
Collect feedback immediately after purchases, digital receipts, campaigns, or customer interactions, then connect every response to the customer profile.
NPS Survey
How likely are you to recommend us?
012345678910
Response Trends
+38%
Customer Feedback
4.8/5
NPS Analytics
72
Response synced to Customer 360 and Loyalty Segment.
Customer Preferences
Know What Customers Actually Want
Collect preference data directly from customers and use it to build more relevant journeys.
Favorite Categories
Captured
Preferred Brands
Captured
Communication Preferences
WhatsApp preferred
Store Preferences
Captured
Product Interests
Captured
Shopping Habits
Captured
Response Intelligence
Every Response Enriches Customer 360
Survey responses automatically update customer profiles, segment membership, campaign triggers, and personalized experiences.
1
Customer Completes Survey
2
Customer 360 Updated
3
Segment Updated
4
Campaign Triggered
5
Personalized Experience Delivered
Connected Platform
Forms That Power The Entire Customer Journey
Survey Responses Flow Into
Angage360 Intelligence Layer
→
Customer 360SegmentationCampaign ManagementDigital ReceiptsAnalyticsAutomation
Personalization In Action
Turn Responses Into Better Experiences
01
Customer selects "Running Shoes"
Added to Running Enthusiasts Segment
Receives Running Product Campaigns
02
Customer rates experience 10/10
Added to Loyalty Segment
Receives VIP Campaigns
03
Customer chooses WhatsApp Preference
Future communications sent via WhatsApp
Channel strategy updated
Analytics
Understand Customer Sentiment At Scale
Turn response volume, feedback themes, NPS movement, and preference trends into clear business signals.
Survey Responses
18,492
Completion Rate
64%
NPS Score
72
Customer Satisfaction
4.8/5
Most Common Feedback
Fast checkout
Preference Trends
Wellness rising
Response Growth
+38%
Business Benefits
Why Forms & Surveys Matter
1
Understand Customers Better
Collect first-party customer data.
2
Improve Personalization
Create more relevant customer experiences.
3
Increase Engagement
Deliver communications customers actually want.
4
Drive Better Decisions
Use customer feedback to improve products and experiences.
Ready to collect better customer data?
Stop Guessing What Customers Want
Collect customer feedback, preferences, and insights that power every part of the Angage360 platform.